All orders are shipped via UPS Ground. We ship on Monday - Friday excluding holidays. We do not ship or deliver on weekends.
We ship using the following methods.
Ground (least expensive) - if the package can arrive within 3 days.
3 Day Select - additional $12.95-16.95 surcharge applies.
Orders will arrive by end of day on the date chosen (UPS considers end of day by 7pm).
Smallcakes PTC contracts with a third party shipping vendor (UPS) to deliver your package. As such Smallcakes PTC can only guarantee that your order will be ready for shipment on the day shown in your order confirmation. We cannot guarantee the arrival date. Certain circumstances such as weather or address issues can delay the arrival of your package. We will be happy to work with you and UPS to resolve any delays that occur, however, we cannot refund any part of your order as a result of shipping delays or incorrect deliveries.
We offer free shipping via UPS Ground. The shipping address and the arrival day you choose will determine if ground shipping is available. We will only present ground shipping if UPS estimates your package to arrive to you within 3 days.
We also encourage all our customers to sign up for UPS My Choice. It's a free service provided by UPS to allow customers to track, reroute and customize deliveries of all packages. It's free and easy to sign up. Simply go to http://www.ups.com/mychoice/ for more information or to sign up.
The map below gives you a general guideline of how many days it will take for your package to arrive if shipped via UPS Ground. Areas in red, orange, and grey cannot be shipped to using UPS Ground.